Mon-Fri 9:00 - 5:00

Email: dreamteam@1designonadime.com

Phone: 281-541-5647

Design on a Dime InteriorsPrivacy Policy

1. Scope of This Privacy Notice

Design on a Dime Interiors, Design on a Dime Marketplace and Design on a Dime Holdings (collectively, “Design on a Dime,” “we,” “us,” or “our”), is committed to the collection, use and processing of the personal data of its customers and website users in accordance with applicable law. This Global Privacy Notice for Customers and Website Users (“Privacy Notice”) provides you with information on how we may collect, use, and share personal data through our websites, products, mobile applications, or other sites that display this Privacy Notice (collectively, “Sites and Apps”), subject to applicable law and the limitations set forth herein. This Privacy Notice applies to personal data collected from residents of the United States and is designed to comply with applicable federal and state privacy laws, including but not limited to the Texas Data Privacy and Security Act (TDPSA), California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), and Utah Consumer Privacy Act (UCPA). The Sites and Apps use cookies, including some cookies that are created by other companies and placed on your browser when you visit our website. We use those cookies to improve your experience and to gather information about our customers and the performance of our website. However, the companies who provide those cookies to us also have access to the data collected through them, and they may use that data for targeted advertising purposes. Our use of those third-party cookies could therefore be considered a “share” or “sale” of your personal information under applicable privacy law or processing for targeted advertising under other privacy laws. If you are a Texas resident, you have the right to opt out of the sale of personal data and targeted advertising. Residents of other states may have additional or different rights under their applicable state privacy laws. If you have not done so already, you can opt out of the placement of all non-necessary cookies by adjusting your Cookie Settings. Please remember that if we contact you, we will never ask you for your password in an unsolicited email, message or phone call. If you choose to use the log-in facility available on our Sites and Apps, you are required to adhere to the security procedures we establish in the documentation we provide you as part of the services.

If you have a query about how your Personal Data is being used, you can contact dreamteam@1designonadime.com or by mail at Design on a Dime Interiors, 17890 Lakeview Dr Porter, TX 77365. You may also call us at (281) 541-5647 during business hours. We will respond to your inquiry within the timeframes required by applicable law.

2. Key Definitions 

Capitalized terms not otherwise defined in this Notice have the following meanings:

  • Personal Data or Personal Information means information that is linked or reasonably linkable to an identified or identifiable individual. Personal Information does not include: (a) de-identified data that cannot reasonably be used to infer information about or otherwise be linked to a particular consumer or household; (b) aggregated consumer information; (c) publicly available information lawfully made available from federal, state, or local government records; (d) consumer information that is deidentified or aggregate consumer information; or (e) information excluded from applicable privacy laws’ scope, such as certain health or medical information covered by HIPAA, financial information subject to the Gramm-Leach-Bliley Act, or information covered by certain sector-specific privacy laws. This includes any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.
  • Sensitive Data means personal data that includes: (1) data revealing racial or ethnic origin, religious beliefs, mental or physical health diagnosis, sexuality, or citizenship or immigration status; (2) genetic or biometric data processed for the purpose of uniquely identifying an individual; (3) personal data collected from a known child; or (4) precise geolocation data. This aligns with the definition under the Texas Data Privacy and Security Act.
  • Processing means any operation or set of operations performed on personal information, including but not limited to the collection, use, storage, disclosure, analysis, deletion, or modification of personal information.
  • Business means Design on a Dime Interiors, the legal entity that determines the purposes and means of the collection and use of personal information. For purposes of this Privacy Notice, Design on a Dime Interiors is the business responsible for the collection and processing of your personal information.
  • Third Party means any person or entity other than the consumer, the business, or a service provider. Service Provider means a person or entity that processes personal information on behalf of the business for a business purpose pursuant to a written contract, provided that the contract prohibits the service provider from retaining, using, or disclosing the personal information for any purpose other than performing the services specified in the contract or as otherwise permitted by applicable law.
  • Consumer means a natural person who is a Texas resident acting in an individual or household context. It does not include an individual acting in a commercial or employment context.
  • Design on a Dime Interiors, Design on a Dime Marketplace Design on a Dime Holdings means  its owner, affiliates and subsidiaries.

3. Personal Data We Collect and Process

We collect, store, and process your Personal Data in several ways including when you:

  • Visit our websites, and branded pages and applications through third-party platforms; Register an account with us and/or purchase products through our website and/or undertake a live consultation;
  • Provide data to our Customer Engagement, direct marketing campaigns, sweepstakes and competitions;
  • Correspond with us across any of our channels (e.g. messaging platforms such as text message, live chat, social media and email); and
  •  Submit a review regarding our products at our websites, and branded pages and applications. The following categories of Personal Data are followed by information about their source(s), purpose(s), legal bases and disclosure(s).
  • Audio and Visual Information, including photographs, images, videos, and recordings of your voice (such as when we record calls or videos for quality assurance, marketing or other business activities).
  • Inferences drawn from or created based on any of the information identified above.
  • Information You Provide, including your communications with us (including via chatbot), reviews, survey responses or feedback on Sites and Apps, any photographic images of your project including photos with yourself/family that you choose to upload to any of our Sites and Apps, and any other content you provide (such as if you report a problem with our Sites and Apps).

The following categories of Personal Data are followed by information about their source(s), purpose(s), legal bases and disclosure(s).

Personal data

Basic Identifiers may include your name, postal and email address, telephone number, gender, date of birth, country/state of residence, title, login information, your consultant/representative ID number, IP address, device identifier or similar other identifiers, beauty profile information. We may get identifiers directly from you when you correspond or communicate with us by phone, email, and online chat, , or otherwise; register or create an account; participate in a contest, sweepstakes or an online survey; sign up for our rewards program or other program or club; sign up for email and/or SMS news and alerts; or use social media to interact with us, or to share something from our websites with others. We may also get identifiers from third parties. like social media platforms, or individuals who purchase goods or services to be delivered to you (such as gifts or gift cards). In the case of Device Information and Other Unique Identifiers and Internet and Other Network Activity (see “Cookies and Other Tracking Technologies” below), to advertisers, social media networks, and analytics providers for marketing purposes, to help us measure our ad campaigns, and to better understand how individuals interact with our Sites and Apps. For example, we use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of our Sites and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to google.com/policies/privacy/partners/, and you can opt out of them by downloading the Google

We may use these Personal Data to provide and improve the features, products and services you request; for registration, contests and promotions; to enable you to participate in our values related campaigns, petitions and activities (including our loyalty programs); to communicate with you to provide information; to provide personalized content, information, and to send you brochures, coupons, samples, offers and other information on our products or our Group Of Companies; when we perform our duties in a commercial relationship with you; to provide customer support when you communicate with us; to improve our Sites and Apps, our customer service and support, and the user experience; to contact you via post, telephone, email or text message with offers relevant to your preferences; to allow you to log in with a social media account and share activities on your social media pages, such as Facebook; to verify your identity; to communicate with you about your account and activities on the Sites; to send notice of changes to any of our websites or policies; for processing of Personal Data needed for the assessment and acceptance of customers or vendors; to deliver relevant advertising; and/or for research. When you review a product on our websites, and/or branded pages and applications used for marketing purposes including reprinting in brochures/other market materials and upon obtaining your consent, where required. Depending on the laws applicable in the country you are based, we will process such Personal Data on the basis of our legitimate interest (where applicable and depending on the country you are based), your consent, for the performance of our commercial relationship with you, or as otherwise permitted by law, as applicable.

Data Anonymization and Aggregation: 

Subject to your consent if required by law, we may anonymize or aggregate personal information about you so that you are not identified or identifiable from it, in order to use the anonymized or aggregated data, for example, for statistical analysis and administration including analysis of trends, marketing, to carry out actuarial work, to tailor products and services and to conduct risk assessments and analysis of costs and charges in relation to our products and services. We may disclose anonymized or aggregated data to our global affiliates and to other third parties. This Notice does not restrict our Group of Companies use or sharing of any anonymized or aggregated information. Where we maintain or use de-identified information, we will continue to maintain and use the de-identified information only in a de-identified fashion and will not attempt to re-identify the information.

Commercial Data

We may obtain information on the products and services that you have shown an interest in or purchased, including product preferences, billing address, shipping address, together with purchase details (products, color, size, quantity, price), methods of payment and/or any communications we have received about your order or purchase; name, card issuer and card type, credit or debit card number, expiration date, CVV code, and/or billing address; fraud checks or flags raised about your transactions, payment card refusals, suspected crimes, complaints and/or claims. We get this directly from you when you purchase goods and services at any of our retail locations online or in person and in some cases from third parties.

We may use this Personal Data to provide and improve the features, products and services you request; to provide you with personalized content, information, and to send you brochures, coupons, samples, offers and other information on our products or our Group of Companies; to perform all management activities connected with fulfilment of your order, including administrative management of the contract, delivery of goods, payment processing, management of any claims and litigation, and fraud prevention; to validate, confirm, verify, deliver, install, and track your order, including to arrange for shipping, handle returns and refunds, and maintain a record of the purchases you make; to provision products you purchased from us; to provide you offers that may be of interest to you; and/or to deliver relevant advertising. We may also use this data to protect you, other customers and our business against criminal activities and risks, and to make sure we understand and can meet our legal obligations to you and others and can defend ourselves. Depending on the laws applicable in the country you are based, we will process your Personal Data on the basis of our legitimate interest (where applicable and depending on the country you are based), for the performance of our contract with you, to comply with applicable legal obligations, or as otherwise permitted by law.

Internet or other similar network activity

You can generally visit the website without providing any personal data about yourself. In this case we only collect and store data about your website access which will automatically be transmitted from your browser to us when you access the website. We get this indirectly from you (e.g., from observing your actions on our Sites) or from third parties like data analytics providers. This may include: IP address, domain name, browser type and version, information about your visit (including products viewed, purchased or searched for), details of any website which has referred you to our website, application, or advertisement; location and time zone setting, browser plug-in types and versions, operating system and platform, page response times and errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouseovers); the amount of time you spend viewing or using the Website and the pages visited, the number of times you return, or other click-stream or site usage data and methods used to browse away from the page.

We may use this Data to provide you with personalized content, information, and to send you brochures, coupons, samples, offers and other information on our products or our group of companies; and/or to deliver relevant advertising. We also use this Data to enable the technical delivery of our website’s content to your device; to improve our online services and the experience you receive when engaging with us online; as well as for purposes of the technical security of our website. Depending on the laws applicable in the country you are based, we will process your Personal Data with your consent, and/or for the performance of our contract with you, and/or on the basis of our legitimate interests (where applicable and depending on the country you are based) in ensuring the security of the website, optimizing the website and services we offer to you, improving marketing, analytics, or site functionality, or as otherwise permitted by law. In certain jurisdictions you may be able to select your cookies preferences based on consent. 

External Links

We provide links, both on our Sites and within our Apps, particularly within Blog Features like the marketplace and interiors, to other third-party websites or services that are not under our control. We do not endorse or make any warranty of any type regarding the content contained on such third-party websites or services or regarding the products and services they offer. We make no representation regarding your use of such websites or services. Please be aware that we are not responsible for the privacy practices of the operators of other websites or services. We encourage our users to be aware when they leave our Sites and Apps. You should read any other applicable privacy and cookie notices carefully before accessing and using third-party websites and services.

Preference information and inferences drawn from other personal data

This includes a profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. It also includes information ascertained about you from social media such as your profile picture, likes, location, and product preferences. We receive these inferences indirectly from you (e.g., from observing your actions on our Sites) or from third parties, such as a data analytics provider.

We use such Data to provide and improve the features, products and services you request; to improve our websites, products and services, customer service, and customer shopping experience; to contact you regarding service-related matters. With your prior express written consent where required by applicable law, we may also use such Data to provide you with personalized content, information, and to send you brochures, coupons, samples, offers and other information on our products or our Group of Companies; to contact you via telephone or text message with offers relevant to your preferences; to create a session replay that shows your visit to our site; and/or to deliver relevant advertising or provide you with copies of our newsletter and information about our products, store launches, partnerships and in-store events. We may use your data to gather feedback from you, to enable you to participate in customer research or focus groups, to improve existing and develop new products and services, and to fulfil our administrative purposes in activities such as those for security purposes, statistical analyses, systems maintenance, to manage product warranties and refunds. With your prior consent where required by applicable law, we may inform you about products and commercial opportunities you may be interested in, improve your experience as a Customer by building a profile of your preferences (including purchasing records) to offer you personalized products and offers, enable your participation in our promotions, contests, prize draws, and special offers, and conduct marketing analyses. Depending on the laws applicable in the country you are based, we will process your Personal Data on the basis of our legitimate interest (where applicable and depending on the country you are based) and, when required by law, on your consent.

Communication data

We may collect communication data from various sources, including contact lists, demographic information originally collected from other companies within DOAD Group of Companies, and Personal Data legally obtained from other third parties, which may be combined with other information that we collect for the purposes described in this section, including information on your communications with us (e.g. your emails, letters, calls, posts and messages on our social media). This may include communications with Sales Managers, Regional Managers, and/or Sub Contractors if they share such communications with us.

We use such Data to provide and improve the features, products and services you request; to provide you with personalized content, information, and to send you brochures, coupons, samples, offers and other information on our products or our Group of Companies; and/or to deliver relevant advertising. Depending on the laws that apply in your country, we will process your Personal Data on the basis of our legitimate interest (where applicable and depending on the country you are based) for the performance of our contract with you and, when required by law, on your consent.

Other personal data we may have collected with your consent

We get this information directly from you. This may include Information you provide by calling, emailing, texting, or chatting online with our team and/or sub contractors staff or by responding to surveys or competitions. Information ascertained about you from social media such as your profile picture, likes, general geo-location details when using one of our mobile applications.

Other information we have collected from you with your consent

We use such Data to provide and improve the features, products and services you request; to provide you with personalized content, information, and to send you brochures, coupons, samples, offers and other information on our products; when we perform our duties in a contract with you; and/or for processing of Personal Data needed for the assessment and acceptance of customers and to assist you to find your nearest store. Depending on the laws that apply in your country, we process your Personal Data on the basis of our legitimate interest (where applicable and depending on the country you are based), for the performance of our contract with you and, when required by law, on your consent.

Sensitive personal data

We limit the circumstances where we collect and process these special categories of data. In some instances, you may have requested services or products that do not directly involve the collection of any special categories of data, but may imply or suggest your religion, health or other special categories of data, such as skin concerns and adverse events from you which may include information on your health and/or ethnicity.

We may use these Personal Data for marketing purposes, to provide products and services you request; for registration, contests and promotions; to provide you with personalized content, information, and to send you brochures, coupons, samples, offers and other information on our products within our Group of companies; to confirm your identity as a registered member; for responding enquiries related to the product use; for analytical and demographic purposes; and when we perform our duties in a contract with you. We process such Sensitive Personal Data on the basis of your consent or as otherwise permitted by the laws applicable depending on the country you are based in. This Sensitive Personal Data may be shared for business purposes within our Group of companies and with service providers. Your Sensitive Personal Data will not be used for any additional purposes that are incompatible with the purposes listed above unless we provide you with notice of those additional purposes.

About Third-party sites

You may be able to access our website from a third-party site or vice versa. Your use of third-party websites is governed by the privacy policy of that site. Different terms and conditions and privacy policies may apply. They may send their own cookies or tracking files to your Device, and they may collect your Personal Data for their own purposes. That information is not subject to this Privacy Notice.

 Our Relationship with Affiliate Companies

Subject to your consent if required by applicable law, we may appoint an affiliate company to process personal information in a service provider role. In most cases, we will remain responsible for that company’s processing of personal information pursuant to applicable data privacy laws. Because our affiliate companies are located around the globe, personal information about you may be transferred to and stored in the United States or in another country outside of the country in which you reside, which may be subject to different standards of data protection than your country of residence. We take appropriate steps to transfer personal information in accordance with applicable law.

How long we store your Personal Data

We store your Personal Data processed for the purposes stated in this Notice and for the duration of our business relationship with you. Once our business relationship with you has ended and your data is no longer required for these purposes, we will delete your data, unless your data is required also for other purposes set out in this Privacy Notice, and/or is necessary to fulfil applicable legal or regulatory obligations. We also may store your data for dealing with any complaints regarding our products and services. Our retention periods are being determined as per the legal requirements of the country you are based in.

4. How We Share and Disclose Your Personal Data

As a group of Company, we may disclose your Personal Data to:

  • Designonadimemarkplace.online; Customers, Sales Leaders of Design on a Dime Interiors, if you have indicated a desire to purchase products this way;
  • Third-parties who provide goods or services to help us conduct our business and improve our services;
  • External auditors and or legal advisors;
  • Other parties to whom we are authorized or required by law to disclose information;
  • Law enforcement and other government authorities. To do so, the authority requires an appropriate judicial order or warrant, for which they need to demonstrate that the disclosure of the requested or intercepted information is required. We reserve the right to challenge these requests.
  • We may share or transfer your Personal Data in the course of any direct or indirect reorganization process including, but not limited to, mergers, acquisitions, divestitures, bankruptcies, and sales of all or part of our assets. Your Personal Data may be shared following the completion of such transaction and/or during the assessment pending transfer (subject to confidentiality requirements). If transferred, your Personal Data will remain subject to this Privacy Notice or a policy that, at a minimum, protects your privacy to an equal degree as this Privacy Notice unless you otherwise consent.
  • International Data Transfers: We may transfer your Personal Data to our affiliates and subsidiaries or to other third parties, in accordance with applicable local law, depending on the country you are based. We may also transfer your Personal Data from your country or jurisdiction to other countries or jurisdictions in accordance with legal requirements.
  • For international data transfers subject to EEA, UK and Swiss law: 
  • For transfers between other jurisdictions, we may rely on other legal mechanisms for international transfers, as appropriate under the relevant law.

5. How We Protect Your Personal Data

We implement comprehensive technical, physical and organizational measures to ensure a level of security appropriate to the risk to the personal data we process and to ensure compliance with applicable legal requirements. These measures are aimed at safeguarding the ongoing integrity and confidentiality of personal data. We evaluate and improve these measures on an ongoing basis.

6. Children’s Privacy

Our Group of companies, Design on a Dime Interiors, Design on a Dime Marketplace, Design on a Dime Holdings is concerned about the privacy of young children, and we do not knowingly collect any personal information from a child under 13 years of age.  

7. Your Rights

You may have some or all of the following rights:

  • To obtain information on the personal data processed concerning you and to obtain a copy of such data (right of access);
  • To obtain the rectification of any inaccurate personal data and, having regard to the purposes of the processing, the completion of incomplete personal data (right to rectification) (please let us know if and to what extent your data stored by us has changed, so that we can rectify or update the respective data);
  • If there are legitimate reasons, to request the deletion of the personal data (right to erasure);
  • Where applicable under GDPR or other laws that provide this right, to request the restriction of the processing of personal data, if the legal requirements are met (right to restriction of processing);
  • To withdraw your consent at any time, if the data processing is based on consent, provided that such withdrawal does not affect the lawfulness of processing based on consent before its withdrawal (consent withdrawal);
  • To receive the personal data provided by you in a structured, commonly used and machine-readable format and to transfer this personal data to another controller or, where technically feasible and required by applicable law, to have it transferred by us (right to data portability); and
  • Where required by applicable law, not to be subject to a decision based solely on automated processing which produces legal effects concerning you or significantly affects you in a similar way, except where such processing is necessary for contract performance, authorized by law, or based on your explicit consent (not to be subject to automated processing).
  • To object, where applicable law provides, to the processing of your data (right to object):

o   which is being processed for the purposes of our legitimate interests (where applicable under GDPR or other laws that recognize legitimate interests as a legal basis, depending on the country you are based) unless our legitimate interests are overridden by your fundamental rights and freedoms; and/or

o   for direct marketing purposes, without any special reason

Your digital marketing communications may provide unsubscribe or opt-out mechanisms that allow you to modify your communications preferences. Please note that if you opt-out of marketing communications, we may still contact you with non-promotional communications, such as those about ongoing business relations or administrative messages (e.g. updates on online orders).

In order to exercise your rights, including the withdrawal of your consent, please contact us at dreamteam@1designonadime.com or (281) 541-5647.

You may also designate an authorized agent to make a request on your behalf. In order to protect your data from unauthorized access or alteration by third parties, all requests regarding your personal information will be subject to verification of the identity of the requesting individual. We will respond to a verifiable request within the time frames required by applicable law (45 days under Texas law, with a possible 15-day extension when reasonably necessary). 

Where required by applicable law, you have the right to lodge a complaint with a supervisory authority. Texas residents may file complaints regarding violations of the Texas Data Privacy and Security Act with the Texas Attorney General’s office. Residents may also file complaints with the Federal Trade Commission regarding other privacy matters.

8. Geolocation Data

If you have previously consented to sharing precise geolocation information with our digital services, you can choose to stop the collection of this information at any time by changing the preferences on your browser or mobile device settings.

9. Push Notifications / Alerts

If you have permitted one of our mobile applications to send you push notifications or alerts, you can deactivate these messages at any time in the notification settings on your mobile device.

10. Changes to This Notice

We may update this Notice periodically and revise the date at the bottom of this Notice to reflect the date when such update occurred. If we make any material changes in the way we collect, use, and/or share the personal information that you have provided, we will provide you with direct notice via email to your registered email address at least thirty (30) days before such changes take effect, in addition to posting prominent notice on our Company website. Continued use of the website after receiving notice of changes and having a reasonable opportunity to review them constitutes acceptance of the updated Privacy Notice. Where required by law, we will obtain your affirmative consent to material changes. We encourage you to periodically review this page for the latest information on our privacy practices. Where required to do so by the applicable law depending on the country you are based, we may seek your prior consent to any material changes we make to this Privacy Notice. To the extent permitted by applicable law, in the event of any difference in interpretation or meaning between the English version and any other translation of this Privacy Notice, the English version shall prevail.

11. Texas Privacy Rights

If you are a Texas resident, you have specific privacy rights under the Texas Data Privacy and Security Act (TDPSA), which took effect July 1, 2024. As a Texas resident, you have the right to: (1) confirm whether we are processing your personal data and access such data; (2) correct inaccuracies in your personal data; (3) delete personal data you have provided to us; (4) obtain a copy of your personal data in a portable and, to the extent technically feasible, readily usable format; and (5) opt out of the processing of personal data for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects, subject to certain exceptions as provided by law. To exercise these rights, please contact us at dreamteam@1designonadime.com or (281) 541-5647. We will respond to verified requests within 45 days. In limited circumstances where reasonably necessary due to the complexity of the request or volume of requests, we may extend this period by an additional 15 days, and will notify you of any such extension within the initial 45-day period along with a detailed explanation of the specific reason for the extension and the expected completion date. We will not discriminate against you for exercising your rights under the TDPSA.

12. Use of Artificial Intelligence (AI)

Design on a Dime Interiors and its affiliated entities may use artificial intelligence (AI) technologies to enhance customer interactions, personalize experiences, and improve operational efficiency. AI may be used to analyze customer preferences, provide customer service responses, and assist in detecting potentially fraudulent activities, with all final determinations regarding fraud made by human reviewers. Where required by applicable law, you will be notified of automated decision-making that produces legal or similarly significant effects. All AI-driven processes are subject to appropriate human oversight and are designed to comply with applicable privacy laws and ethical standards. You may have the right to opt out of certain AI-driven processing or to request human review of automated decisions, as provided by applicable law. Please remember that if we contact you, we will never ask you for your password in an unsolicited email, message or phone call. If you choose to use the log-in facility available on our Sites and Apps, you are required to adhere to the security procedures we establish in the documentation we provide you as part of the services. You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account. You will not be held responsible for unauthorized activities that occur under your account if you have promptly notified us and have not been negligent in protecting your credentials.

Contact us to schedule your consultation!